To enable your people to do their best work, you need to provide consistent and reliable IT support.
However, providing ongoing desktop and server support can be both time consuming and costly. XCentral can take care of this service on your behalf or can assist your in-house team – ensuring reliable, around the clock support to help you keep your infrastructure continually operational and effective.
Horizon 1: Improve your foundations
Lift the performance of your foundational IT infrastructure by engaging XCentral to provide:
- Remote helpdesk offering full outsourced support (managed services)
- Remote helpdesk offering partially outsourced support (augmented services)
- Onsite staff for short/long term engagements (XCentral People)
Horizon 3: Fully leveraging IT to transform your organisation
Completely transform your organisation’s technology or IT offering by engaging XCentral to provide:
- Support data to drive constant improvement and training in your organisation
- Support data and business intelligence to articulate value and commitment to your customers as well as your staff