Our Story


XCentral is an Australian IT services provider that helps mid-market businesses reduce risk and increase profits. By unleashing the power of cloud technologies, and aligning them to your business strategy, we ensure your technology investments give you the outcomes you need.

With a successful track record delivering managed services and cloud solutions since 2005, our experienced team uses proven methods to enable organisations, like yours, to realise the full potential of today's digital technologies.

What We Do

Together with Microsoft, we're creating a world where cloud-powered mobile and productivity applications give you and your team the tools you need to do amazing things wherever you are.

From your datacentre to desktop, boardroom to business trip, XCentral delivers seamless, secure and enjoyable technology experiences across all the services you need, on the devices you like to use.

And we support this with award-winning customer service, managed services, education and support.

People First

The digital era is challenging every organisation in every industry. With business evolving at breakneck speed, we'll take on the responsibility for delivering and running your IT, giving your people more time to focus on the things that make your business special.

We're a customer-first, experience-first organisation, which means that we stay focused on your people and the services they need to stay productive. While XCentral uses digital solutions to transform every part of your organisation, we understand that technology will only deliver results if it aligns with your business strategy, delivers tangible outcomes, and provides your people with great experiences and superior usability.

Our Approach

There's no 'one' digital transformation. Every organisation has a different set of priorities and requires a different approach. Whether you're looking at a subtle adjustment, or a wholescale change to your business model or core infrastructure, we'll take a holistic business approach to guide you through the process from end-to-end.

As your advisor, partner and collaborator in this process, we start by understanding where you are in your digital journey, assessing your readiness for change and identifying your greatest challenges and opportunities.

Our process relies on developing a deep knowledge of where your business is now, and where the latest advances might take you in the future. Our team then works with you collaboratively to implement the technology that will get you there.

Delivery Network


Since 2005, our team has been passionate about developing innovative technology solutions and services. We rely upon our collective experience, and our trusted network of specialist partners, to deliver the full breadth of end-to-end solutions and services we offer today. Here are some of the key milestones we’ve achieved over the years:


XCentral is conceived

XCentral was founded as a part-time venture to fulfil several small-scale technology projects.


March 2003

Pioneers in cloud computing

Demand for XCentral’s services grew rapidly, and by March, we had deployed our first hosted Exchange 2003 Mailbox – earning us a reputation as cloud computing pioneers. This was three years before “cloud computing” was a recognised term within the industry, six years before Microsoft Australia officially released its Business Productivity Online Suite in 2009, and eight years before Office 365 was released in 2011.


2003 to 2007

Hosted Exchange solution expands

We expand our Hosted Exchange offering by incorporating Hosted SharePoint, Hosted CRM and Hosted Lync (pre-Skype).


May 2005

XCentral launches

After two years, XCentral officially launches.



Microsoft Small Business Specialist

We are recognised as a Small Business Specialist by Microsoft.



Hosted Computing Roadshows

We participate in various roadshows to communicate the benefits of hosted computing – the precursor to cloud computing.



Media recognition

We are interviewed by several publications (including The Australian) regarding hosted computing as a new and radical approach to IT.



Microsoft Gold Partner

We become a Microsoft Gold Partner.


August 2009

First office

We move into our first office in Chatswood, Sydney.



Microsoft Silver awards

We receive two awards from Microsoft: Silver Datacenter and Silver Small and Midmarket Cloud Solutions.



ARN ICT Industry awards

We are a finalist in the 2013 ARN ICT Industry Awards.


August 2013

Microsoft Small Business Partner of the Year award

We win the Microsoft Australia Partner Award for Small Business Partner of the Year and are a finalist for the Microsoft Australia Server Platform Partner of the Year.


November 2013

CRN Industry Awards

We are listed in the Top 50 Resellers in Australia at the CRN Industry Awards.

April 2014

Microsoft Global Awards finalist

We are a finalist in the Microsoft Global Awards in the Server Platform category, and in the Small Business category.


July 2014

Microsoft Premier Partner

We become a Microsoft Premier Partner, offering the highest level of access to Microsoft support.

August 2014

Microsoft Australia Partner Award Winner

We win a Microsoft Australia Partner Award for Small Business Partner of the Year.


October 2014

First to deliver Azure, Enterprise Mobility Suite and Office 365

When Microsoft Azure launches in Australia, XCentral is a "go-live" partner, with one of the first customers in Australia. XCentral also places the first order for the Microsoft Enterprise Mobility Suite (EMS) within Australia, and deploys the first three Office 365 sales in Australia.




November 2014

New Macquarie Park office

We move from Chatswood to a new Macquarie Park office.



January 2015

Microsoft Partner Advisory Council

We are invited to join the exclusive Microsoft Partner Advisory Council which meets at Microsoft’s headquarters in Redmond, Washington.


February 2015

ModernBiz campaign

We complete a ModernBiz campaign with Microsoft Australia, TV personality David Koch, and Lenovo Australia.


August 2015

Microsoft Australia Partner Awards winner

We win a Microsoft Australia Partner Award for Excellence in Managed Services.


December 2015

Manilla office opens

We open a Manilla office with full-time staff.


August 2016

Microsoft Australia Partner Awards finalist

We are a finalist in the Microsoft Australia Partner Awards for Excellence in Managed Services, and for Excellence in Regional Customers.


December 2016

Gold Cloud Productivity status

We achieve Gold Cloud Productivity status with Microsoft.


February 2017

Gold Small and Midmarket Cloud Solutions

We achieve Gold Small and Midmarket Cloud Solutions status with Microsoft.


March 2017

Citrix Silver certification

We achieve Silver certification with Citrix.


September 2017

ARN Industry Awards

Our sales team is recognised as one of the best in Australia at the ARN Industry awards.


Contact Us

Visit Us

Suite 2.2 / 394 Lane Cove Road,
Macquarie Park NSW 2113