Having experienced outages, lack of remote access, and unstable performance from their onsite server, Honan Partners were feeling the pain of ongoing IT problems. They needed a total sourcing IT partner who could liberate them from the day-to-day burden of IT management, so they could focus on providing exceptional accounting services.
Taking a very consultative approach, XCentral designed and implemented a new fully-managed IT infrastructure combining in-house and offsite cloud-based solutions.
The solution delivered fast and secure remote access, automated backups, standardised computer setups, proactive system maintenance and responsive support on demand – all the things needed to ensure a smooth and reliable IT operation. Since the move to XCentral over four years ago, there has not been a single outage.