DCH / IPPC

Challenge:

The Diploma in Child Health and the International Postgraduate Paediatric Certificate (DCH and IPPC) are awarded in conjunction with the Sydney Children’s Hospitals Network and the Coppleson Committee for Continuing Medical Education of the University of Sydney, with the vision of helping more Doctors and Nurses deliver better care for children across the world. Being an organisation bridging hospitals, universities and committees, DCH/IPPC previously used dozens of spreadsheets to track information. They also had no central storage or collaboration tool, and limited access from remote locations.

DCH/IPPC knew that a more efficient IT infrastructure would allow them to serve the needs of more medical practitioners without experiencing a blow out in costs.

Solved:

By implementing Microsoft Dynamics Customer Relationship Management (CRM), an onsite server and hosted email, XCentral delivered a scalable, accessible and powerful collaboration system. Now they have the tools and information to connect and collaborate to benefit children and young people no matter which corner of the globe their Doctors and Nurses are in.

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Deborah Hutton
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Thanks guys! I really appreciate how fast you get back to me every time. Friendly and responsive service seems to be rare in this industry. I’m particularly thrilled with the remote support.